New Study Shows that Work Instructions Boost New Hire Onboarding by 5X 

In today’s fast-paced business environment, having clear work instructions is crucial for both employees and companies. A recent survey conducted by BPM software vendor, Gluu, highlights the significant advantages of easy access to well- described tasks and activities. Let’s delve into how these benefits manifest for both employees and the company as a whole. 

Empowering Employees 

One of the key findings from the survey is that in companies where employees have easy access to descriptions of common workflows, new employees are five times more likely to quickly get up to speed without needing to ask colleagues. This is a game-changer for onboarding processes. When new hires can independently familiarize themselves with their tasks, it not only boosts their confidence but also reduces the burden on existing staff who would otherwise spend time guiding them. 

Moreover, clear work instructions ensure that employees can perform their tasks efficiently and without errors. The survey indicates that in companies with easy access to clear work instructions, workflows are eleven times more likely to be followed efficiently and flawlessly. This not only enhances productivity but also minimizes the risk of mistakes that could lead to costly rework or customer dissatisfaction. 

Organizational Benefits 

From an organizational perspective, the benefits of clear work instructions are equally compelling. When workflows are well-documented and instructions easily accessible, the company as a whole operates more smoothly. Employees are less likely to make errors, which translates to higher quality outputs and better customer satisfaction. Additionally, the consistency in following procedures ensures that the company’s standards are maintained across all operations. 

Furthermore, having clear work instructions helps in preserving institutional knowledge. When employees leave, their knowledge doesn’t walk out the door with them. Instead, it remains within the organization, accessible to new and existing employees alike. This continuity is vital for maintaining operational stability and avoiding disruptions. 

Conclusion

In conclusion, the survey results underscore the importance of having clear work instructions. For employees, it means quicker onboarding, greater independence, and fewer errors. For companies, it translates to higher productivity, better quality, and preserved knowledge. Investing in describing workflows and making instructions available to all relevant employees is not just a best practice; it’s a strategic advantage that benefits everyone involved.